ANCASA HOTEL KUALA LUMPUR, CHINATOWN, Kuala Lumpur – A Smart Stay in the City
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Key details
About the Hotel
Jalan Tun Tan Cheng Lock (Off Jalan Bukit Bintang), Chinatown,
Kuala Lumpur,
Malaysia,
50786,
Kuala Lumpur Federal Territory
Rooms & Accommodations
AnCasa Hotel Kuala Lumpur offers 294 guestrooms with king-size beds or twin configurations. Rooms include air conditioning, minibars, flat-screen TVs with satellite channels, safes, and coffee/tea makers. Private bathrooms feature walk-in showers, bidets, and complimentary toiletries including slippers and dental kits. Some suites add pull-out single beds, bathrobes, and coffee machines.
Dining Options
Saffron Brasserie on the ground floor serves Asian and international buffet spreads throughout the day. Madam Zee on the mezzanine level offers JAKIM-certified Halal Peranakan cuisine, including deep-fried vegetable puffs and savory noodle dishes, open for lunch and dinner. Live cooking stations are available for events upon request.
Leisure Facilities
The hotel features an outdoor swimming pool and a fully air-conditioned gym on the second floor with weights, resistance equipment, and cardio machines. The gym operates from 7:00 AM to 8:00 PM for all guests, with a women-only hour from 8:00 PM to 9:00 PM.
Location & Transportation
Located in Bukit Bintang, the hotel is a 5-minute walk from Plaza Rakyat LRT Station and Pudu Sentral bus terminal. It is 500 meters from Central Market and Chinatown, 1 km from Sultan Abdul Samad Building and Alor Street, and 2.5 km from Petronas Twin Towers. A complimentary shuttle service runs to shopping districts at 10:00 AM and 11:30 AM.
Services & Events
The hotel offers flexible event spaces like the Kayangan Ballroom with divisible partitions, LCD projectors, screens, and audio-visual systems. Services include wedding organization, outdoor catering, and complimentary Wi-Fi. Business venues support seminars, conferences, and team-building events, with professional support available.
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Choose the Room
From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Thoughtfully designed amenities for a comfortable & memorable stay
Wi-Fi
Wi-Fi in rooms
Parking
MYR 10 per stay
Luggage storage
24-hour services
24-hour reception
24-hour security
General
No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Lift
Smoke detectors
Key card access
Sports & Fitness
Fitness centre
Services
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Dining
Restaurant
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Children's pool
Spa & Leisure
Outdoor swimming pool
Room features
Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Ironing facilities
Bathroom
Free toiletries
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Location
Jalan Tun Tan Cheng Lock (Off Jalan Bukit Bintang), Chinatown,
Kuala Lumpur,
Malaysia,
50786,
Kuala Lumpur Federal Territory
Map view
Jalan Tun Tan Cheng Lock (Off Jalan Bukit Bintang), Chinatown,
Kuala Lumpur,
Malaysia,
50786,
Kuala Lumpur Federal Territory
City landmarks
Event hall
Petronas Twin Towers
1.5
mi
Landmark
Dataran Merdeka
3000 ft
Mall
Suria KLCC
1.5
mi
Park
KLCC Park
1.3
mi
Mosque
National Mosque of Malaysia
4700 ft
Museum
Islamic Arts Museum Malaysia
5300 ft
Landmark
Sultan Abdul Samad Building
2700 ft
Park
Kuala Lumpur Bird Park
1.3
mi
Landmark
Alor Street
4000 ft
Aquarium
Aquaria
1.6
mi
Stadium
Stadium Negara
1.0
mi
Stadium
Merdeka Stadium
1.0
mi
Landmark
National Textile Museum
3400 ft
Park
Kuala Lumpur Butterfly Park
5100 ft
Mosque
Jamek Mosque
3300 ft
Gallery
Kuala Lumpur City Gallery
2300 ft
Garden
Perdana Botanical Gardens
1.5
mi
Park
KL Forest Eco Park
3200 ft
Landmark
Jalan Masjid India
3700 ft
Museum
Royal Malaysian Police Museum
1.1
mi
Landmark
Low Yat Plaza
4500 ft
Monument
National Monument
1.5
mi
Landmark
National Planetarium
1.3
mi
Park
Bird Park KL
1.4
mi
Nearby
Mall
Chinatown
1000 ft
Market
Central Market
1900 ft
Pagoda
Sri Maha Mariamman Temple
1600 ft
Mall
Petaling Street
1500 ft
Jalan Tun H.S. Lee No.168
Temple Guan Di
1100 ft
Hotel China Town Inn 22 Jalan Petaling
Lost In China Town
600 ft
Restaurants
Nando's Chickenland Malaysia
200 ft
No. 123 Jalan Sultan
Baan Thai Restaurant
700 ft
4 Jalan Pudu Ulu
Koong Woh Tong
600 ft
23A Jalan Petaling
Starbucks
700 ft
Jalan Cheng Lock
Restaurant Fong Yuan
800 ft
60 Jalan Sultan
Em by Tedboy
900 ft
Hotel Transit 42 Jalan Pudu
Swiss Inn Kuala Lumpur
1200 ft
Swiss-Inn Kuala Lumpur 62 Jalan Sultan
Portuguese Grilled Fish
1100 ft
Jalan hang Lekir Stall Beside Hong Leong Bank
Pizza Hut
1100 ft
Lot No. 44 Jalan Sultan
Guest Ratings & Reviews
Real Guest Experiences & Ratings
Guest reviews
5.0/10
based on 9 reviews
3.5/5
based on 749 reviews
7.8
7.8/10 based on 1898 reviews
#148 of 471 hotels in Kuala Lumpur based on Tripadvisor
Nicholas
United Kingdom,
April
2024
7.6/10
The hotel offers stunning views of the KLCC and KL Towers, setting it apart from other hotels we visited during our Asia tour. However, there were some issues with the service during our stay. The location is fantastic for exploring the city, especially being close to China Town. The dining options were diverse and enjoyable, but there were some inconsistencies. Overall, a mixed experience with notable highlights and drawbacks.
Rooms
8.0
The rooms offer breathtaking views of the KLCC and KL Towers. However, for the second night, there were issues that were not resolved promptly.
Service
7.0
The staff were apologetic for the hotel's shortcomings and provided helpful suggestions. They were cooperative when addressing spills but could improve their promptness.
Location
9.0
The hotel's location is excellent, with easy access to China Town and key transportation hubs like Pasar Seni and Masjid Jamek stations.
Dining
7.0
The dining options were varied, including Malaysian, Western, and Indian cuisine. However, there were inconsistencies on certain dates.
Facilities
7.0
The hotel offers essential services like room service, laundry, and tours assistance. However, improvements are needed in some areas.
Kate
United Kingdom,
February
2024
6.6/10
The hotel has some positive aspects, such as a strategic location and a great view from the room, but there were cleanliness issues and some defects in the rooms that needed attention before check-in. The service was generally courteous and helpful, but there were concerns about room allocation. The dining experience was mixed, with lukewarm and bland food, and the facilities were average.
Rooms
6.0
The rooms were fitted with obviously renovated lighting fixtures and decor. However, they were not particularly clean.
Service
7.0
The staff was very courteous and friendly, but there were issues with room allocation.
Location
8.0
The location was quite good overall, with easy access to various places and transportation options.
Dining
5.0
The dining experience was a little disappointing, with lukewarm and bland food. There were also concerns about the availability of tables and cutlery.
Facilities
The facilities were average.
Billy
United Kingdom,
February
2024
7.4/10
I couldn't have asked for a better location, right by the bustling China town and within walking distance to major attractions. The rooms were decent although a bit disrupted by train noises, and I had to switch rooms twice due to TV issues. The staff need a bit of a boost in their customer care, but they are knowledgeable about the services provided. The dining options cater more to Asian preferences, but offer a good variety of Malaysian, western, and Indian dishes. Overall, a convenient stay with a few room for improvements.
Rooms
7.0
The rooms are okay, but the TV reception issues and train noises were a bit bothersome.
Service
6.0
The staff speak a bit of Malay but could be warmer in their interactions. They are well-informed about the hotel's offerings.
Location
9.0
The location is fantastic, with easy access to markets, transport options, and popular landmarks.
Dining
8.0
The dining experience leans more towards Asian tastes, but offers a good variety of dishes to choose from.
Facilities
7.0
The facilities are satisfactory, with options for dining and close proximity to local attractions.
Buddy
United States,
January
2024
7.2/10
The hotel has small rooms, but they offer good views through large glass windows. Surprisingly, there's even an iron box with a stand in the room. However, the lighting is not bright enough for reading or writing. The newly renovated junior suites are delightful.
Rooms
7.0
The rooms are good with a nice view through big glass windows and include an iron box with a stand. However, the lighting is not bright enough for reading or writing.
Service
5.0
The service was a bit lacking. Additionally, they did not smile or greet guests when coming in or out.
Location
9.0
The location is excellent, being close to many eateries and shops, including China Town for dinner and shopping. It's also near various transportation facilities and places of interest.
Dining
8.0
The dining experience offered a good variety of Malaysian, Chinese, and Western food and it was consistent during my two-day stay. The hand-made pasta was excellent.
Facilities
7.0
The facilities are satisfactory and meet basic needs.
Paul
United Kingdom,
July
2023
7.4/10
The hotel offers a decent stay with clean rooms and helpful staff. However, the dining experience may not meet everyone's expectations. Overall, it provides good value for the money spent.
Rooms
8.0
The rooms are well-maintained and comfortable, giving a feeling of not just buying for it.
Service
6.0
The service was prompt and helpful, but there were instances of misinformation that led to a negative experience.
Location
9.0
The location is excellent, being close to key areas like Chinatown and public transport options.
Dining
7.0
The dining options may cater more to Asian tastes, and there were some issues with arranging taxis that charged higher rates.
Facilities
7.0
The facilities meet basic needs but nothing extraordinary.
Rupert
United Kingdom,
June
2023
7.4/10
I had a mixed experience at this hotel. The rooms were equipped with basic necessities like an iron and hairdryer, but construction work nearby was noisy even at 1 am. The staff, except for a couple of receptionists, were kind and helpful. The location was fantastic, with easy access to markets and public transportation, but lacked a good dining area. The dining options were catered mostly to Asian visitors, and the hotel arranged taxis at a much higher price. However, the facilities were well-maintained.
Rooms
7.0
The rooms had all the basic necessities and amenities but were affected by nearby construction noise.
Service
8.0
The staff, except for a few, were kind and helpful during my stay.
Location
9.0
The location was fantastic, close to markets and public transportation, making it convenient for exploring the city.
Dining
5.0
The dining options were limited and mostly suited for Asian visitors. Taxis arranged by the hotel were expensive.
Facilities
8.0
The facilities were well-maintained despite some shortcomings in other areas.
Great location
Limited dining options
Harry
United Kingdom,
May
2023
8.4/10
I had a wonderful stay at the hotel! The rooms were clean, spacious, and very comfortable. The staff was incredibly helpful and friendly, making my experience even better. The location was perfect, close to Chinatown and major attractions, although there was always some traffic. The dining options were great with a mix of local and western choices, but a bit pricey. Overall, a great value for money hotel with a few dining considerations.
Rooms
9.0
The rooms were clean and spacious, with all the necessary amenities to make my stay comfortable. After a long day of calls with my travel partners, the cozy bed and armchairs were a plus!
Service
9.0
The staff was so helpful and friendly, going out of their way to assist me even with minor concerns like paying with coins. They were always ready to provide maps and information, making my stay stress-free.
Location
8.0
The location was amazing for me, being so close to Petaling Road for food and sights. Easy access to Chinatown and major attractions, but the constant traffic jams were a slight downside.
Dining
7.0
The dining experience offered a good variety of local and western choices, although slightly expensive. The grilled fish was a highlight of my meals.
Facilities
9.0
The hotel facilities were top-notch and well-maintained, ensuring a comfortable and enjoyable stay.
William
United States,
May
2023
8.0/10
The hotel room was good with a view of the KLCC and KL Towers, although slightly smaller than expected. The lower floors offer spacious, clean, and comfortable rooms. The hotel service was a mix of unsmiling staff but helpful and friendly assistance. The location is excellent, close to China town and transport options, offering ease of access to dining options. The dining experience needed improvements in heating but had delicious food with a good variety. The hotel facilities were convenient and met the needs of guests.
Rooms
8.0
The rooms come with a view of the KLCC and KL Towers and are spacious, clean, and comfortable.
Service
7.0
The staff were helpful and friendly despite not smiling when guests entered or left. Some misinformation was provided without verification.
Location
9.0
The hotel's location in Chinatown is great, with easy access to transportation options and dining venues.
Dining
8.0
The dining experience offered delicious food and a good variety, close to Petaling Street and Central Market.
Facilities
8.0
The facilities were convenient and met guests' needs.
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Ancasa Hotel Kuala Lumpur, Chinatown23.08
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24.08.2025
